Terms and Conditions

Last updated: June 1, 2026

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the https://www.parkulo.com website and the Parkulo mobile application (collectively, the “Service”) operated by Parkulo (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. SMS/Text Messaging (A2P Compliance)

By registering for an account and providing your mobile phone number, you explicitly consent to receive SMS/text messages from Parkulo related to your use of the Service. These communications are subject to the following terms:

  • Message Types: You may receive transactional messages (such as multi-factor authentication codes, parking session confirmations, receipt delivery, and time-expiration warnings) and, if you opt-in, promotional messages regarding Parkulo features or offers.
  • Message Frequency: Message frequency will vary based on your parking activity and usage of the Service.
  • Rates: Message and data rates may apply to any messages sent to you from us or from you to us, depending on your mobile carrier plan.
  • Opt-Out: You may opt-out of receiving SMS messages at any time. To stop receiving text messages, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any message you receive from us. You will receive one final message confirming your opt-out. Note that opting out of transactional messages may impact your ability to use certain features of the Service (such as receiving parking expiration warnings).
  • Help Instructions: If you experience issues with the messaging program, reply HELP for more assistance, or contact our support team directly.
  • Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
  • Privacy: Your mobile number and messaging consent will not be shared with unauthorized third parties. For more information, please review our Privacy Policy.

2. Description of Service

Parkulo provides a platform that allows users to locate parking facilities, initiate parking sessions, and process payments for parking at participating locations operated by third-party parking owners, operators, and municipalities (“Parking Operators”). Parkulo does not own, operate, or maintain any parking facilities.

3. User Accounts and Vehicle Information

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration, including valid payment information and accurate vehicle details (such as license plate numbers).

  • User Responsibility: You are solely responsible for ensuring the correct license plate, parking zone number, and parking duration are entered into the Service.
  • Account Security: You are responsible for safeguarding your account password and for any activities or actions under your account.

4. Payments, Fees, and Parking Sessions

By initiating a parking session through the Service, you authorize Parkulo to charge your selected payment method for the total amount of the parking session, which may include the parking rate set by the Parking Operator, a Parkulo convenience fee (if applicable), and any applicable taxes.

All transactions are final. Refunds for unused parking time or mistaken entries are generally not permitted and are subject to the specific policies of the applicable Parking Operator.

5. Parking Enforcement and Citations

Parkulo is solely a payment and convenience platform. We do not issue parking tickets, enforce parking rules, or have the authority to dismiss citations.

  • You must obey all physical signs, rules, and regulations posted at the parking facility. In the event of a conflict between the information on the Parkulo app and the physical signs at the location, the physical signs always take precedence.
  • Parkulo is not responsible for any parking citations, fines, booting, towing, or penalties you may incur, even if they result from user error, network delays, or system outages on the Service.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Parkulo and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

7. Limitation Of Liability

In no event shall Parkulo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied.

Parkulo does not provide security services and assumes no responsibility for the safety of your vehicle or its contents. Parking is entirely at your own risk.

9. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.